IT Support Specialist

• $96,323 - $102,186 (G06) + 17% superannuation
• Full-time, continuing (permanent) position
• Career development and progression opportunities available
  
  

Job Reference: 1468287

At Curtin we are committed to embedding the voices and perspectives of Aboriginal and/or Torres Strait Islander peoples at the forefront of our decision-making to create an environment in which everyone thrives.

In line with Curtin’s 2030 Strategic Plan, Curtin University is committed to optimising employment outcomes for Aboriginal and Torres Strait Islander people. In an effort to increase Aboriginal and Torres Strait representation in the University, Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role, pursuant to Section 51 of the Equal Opportunity Act 1984 (WA).

Digital & Technology Solutions

Embark on an Exciting Tech Journey with Curtin University!

Are you passionate about technology, innovation, and driving change? Join us as we celebrate the successful completion of our digital transformation! Curtin University, a forward-thinking institution, is now leveraging major platforms like Amazon Web Services (AWS), Microsoft, and ServiceNow to deliver cutting-edge digital experiences for our students and staff.

About The Role

We are seeking a highly skilled IT Support Specialist to provide hands-on, customer-focused Level 2 support at our Kalgoorlie campus. If you thrive in a fast-paced environment, enjoy problem-solving, and are passionate about delivering outstanding IT service, this is the role for you!

As a key member of our Digital & Technology Solutions team, you will:

• Provide expert Level 2 technical support across IT systems, software, and AV services.

Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.

• Diagnose and resolve complex IT issues, ensuring minimal disruption to students and staff.
• Maintain and upgrade hardware and software, keeping our tech environment running smoothly.
• Work independently on-site while collaborating with Perth-based teams.
• Deliver end-user training and support for new technologies and systems.
• Contribute to IT projects, process improvements, and innovation initiatives.
  
  

What We’re Looking For:

• IT qualifications coupled with demonstrated experience in high-level technical support
• Strong problem-solving skills in diverse IT environments
• Excellent communication and customer service skills
• Ability to work autonomously and manage priorities effectively
• Experience with Microsoft, Linux and Mac OS.
  
  

If your qualifications or experience look different from what we've described above, but you feel your skills and potential are a match to the capabilities we need, please apply. We are looking for diversity in experience, thought and approach. This role is part of a progressive and supportive team.

Work Requirements:

• As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.
• This is an on-site position, therefore successful candidates must currently be living In Kalgoorlie and/or have confirmed self-relocation to Kalgoorlie, Western Australia.
• Successful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin’s satisfaction
  
  

About Curtin University

Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You:

We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life.

Situated at Curtin’s historic Kalgoorlie (Karlkurla) campus - home of our iconic WA School of Mines and located on the doorstep of the flourishing mining industry. Our campus offers strong opportunities for staff and students to collaborate with the resources industry in the Goldfields region of Western Australia, in not only traditional metalliferous mining but in the burgeoning battery minerals sector.

• Global Excellence: Curtin University proudly stands among the top one percent of global universities according to the ARWU 2025 rankings.
• Rewards Beyond Salary: Enjoy the perks of a generous superannuation contribution (17%), locality allowance,generous rent subsidy, customisable salary packaging benefits through Paywise; as well as Hotel and Health Insurance discounts.
• Time Well-Spent: Experience the added value of 17.5% Leave Loading, with the option to be paid out or taken as additional leave. Benefit from Parental Leave (26 weeks for the primary caregiver), Annual Leave (20 days), Personal Leave (14 days), Aboriginal Torres Strait Islander Leave (5 days)*, Travel Leave (2 days), Study Leave, and Community Service Leave. Plus 18% more observed days off - enjoy 12 Public Holidays each year (including Easter Tuesday!), and 2 extra University Days over the Christmas/New Year Period.

Interested in relocating to Australia? Check out our comprehensive Relocation Jobs in Australia page with detailed relocation packages and benefits.

• Recognition for Prior Service: Curtin recognises prior service for long service leave purposes. New Curtin employees may be* eligible if they have worked for an Australian University, public service or other recognised institution.
  
  

For more information about our benefits, please visit https://staff.curtin.edu.au/about-curtin-perth/conditions-benefits/

Join us

If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:

• Up to date Resume
• Cover letter, outlining your interest and experience
  
  

If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: 8.30pm (AWST), Thursday 26th of February 2026.

Late applications or applications received via email will not be considered, and only successful candidates will be contacted.

Please note we are not accepting applications from recruitment agencies at this time.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.