Senior People Manager

Role Overview

We’re looking for a seasoned, hands-on People leader to own and evolve our People function at Knack. This role blends strategic partnership with day-to-day execution — ideal for someone who enjoys building thoughtful People practices while staying close to the business.

As our Senior People Manager, you will work closely with leadership to shape and execute a People strategy that supports company growth, strengthens our culture, and enables high performance across the organization.

We are looking for someone who can operate as a consistent, embedded member of the team. As such, we are not considering agencies, consulting firms or fractional providers. This is a part-time, salaried role (20–25 hours/week) with flexibility in how hours are structured. Knack is a fully remote company. Location for this role is flexible within US time zones. 

About Knack

Knack is an AI-powered no-code software development platform enabling organizations to manage, analyze, and share business data. The no-code market is growing at over 30% annually and projected to be almost $200B by 2030. Founded in 2012, Knack has grown into a leading player in the no-code movement, enabling businesses, teams, and individuals to build custom applications without writing a single line of code. Serving a wide range of industries, from healthcare and education to finance and nonprofits, and organizations from small businesses to Fortune 500s, Knack enables users to boost data visibility and streamline operations. To date, the platform has powered 400,000 apps and stored more than 5 billion data records for over 15,000 customers. Its enterprise-grade functionality includes an AI-powered visual builder, robust data structures, user access controls, and automation capabilities, all delivered by a fully remote team committed to trust, continuous improvement, and measurable impact.

Key Responsibilities

Strategic Partnership & Leadership

• Serve as the primary People partner to leadership and employees
• Partner with executive stakeholders to define, execute, and track Knack’s People strategy
• Advise leadership on organizational design, team effectiveness, and scaling best practices

Performance & Manager Enablement

• Own and evolve performance management processes, including goal-setting, feedback, and review cycles
• Coach managers on performance management, employee development, and navigating complex team dynamics
• Support and manage employee relations issues with sound judgment and discretion

Talent & Hiring

• Design and refine hiring processes to ensure an efficient, high-quality candidate experience and alignment with company values
• Partner with hiring managers and our Operations Associate on recruiting and hiring

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Learning, Culture & Engagement

• Proactively engage with employees across the company to maintain a strong pulse on engagement, morale, and organizational health — surfacing insights and themes to leadership and recommending actions
• Build and implement scalable programs such as 90-day onboarding and new manager training
• Lead initiatives that strengthen employee engagement, retention, and overall company culture

Qualifications:

• 5-8+ years in HR or People Operations, including experience as a Senior HR generalist or People lead
• Experience in startups or SMB companies; experience with remote and/or distributed teams strongly preferred
• Demonstrated ability to operate both strategically and tactically. Strong operational and organizational skills with attention to detail
• Excellent communication and presentation skills, with experience engaging senior leadership and company-wide audiences 
• Experience working part-time or in fractional roles is a plus