Mapping & Community Resilience Intern

This role is ideal for a student who is passionate about finding practical, collaborative ways for technology to solve social problems. You will play a key role in ensuring that technical tools are rooted in the lived experiences of the communities they serve.

(An internship at TechSoup is not just a learning experience; it is an opportunity to be challenged and make a meaningful contribution. You will work on projects that make an impact on the world)

This is a paid, remote position.

(For U.S. roles, TechSoup only hires from the following states: Alabama, Arizona, California, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Montana, North Carolina, New Jersey, New Mexico,New York,Ohio,Oklahoma,Oregon,Pennsylvania,South Carolina, Tennessee,Texas,Utah,Virginia,Washington, Wisconsin)

About TechSoup

We believe in using technology for the greater good.

We’re a fully remote, diverse team, working from all parts of the world. We invite you to join us in our mission to build a dynamic bridge that leverages technology to enable connections and innovative solutions for a more equitable planet.

TechSoup is a global nonprofit social enterprise that connects NGOs with mission-critical resources worldwide. For over 30 years, we’ve been building partnerships with individuals, corporations, nonprofits, and governments across the globe. Together, we are committed to helping organizations grow via our unifying technology platform, resources, and connections. Those organizations, in turn, build a brighter future for tens of millions of people. We serve both the smallest and largest nonprofits around the world through sustainable, low-cost, self-service offers delivered at scale. To date, we have enabled more than 1.4 million organizations in over 230 countries and territories receive technology tools, resources, and funding with a retail value of more than $19.1 billion. We are constantly evolving.

As technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits have the resources they need to build a brighter future for their communities.

We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join our global team.

Overview

TechSoup is seeking a Mapping & Community Resilience Intern to support a project that bridges the gap between community-led insights and technical solutions. Working within a participatory design framework, you will help nonprofit organizations translate real-world challenges—such as disaster response, food security, and housing—into actionable technology interventions.

Key Responsibilities

• Co-Design & Facilitation: Participate in participatory co-design workshops. You will assist with pre-workshop research, facilitate small group work, and capture community insights through detailed note-taking.
• GIS & Prototyping: Research potential GIS and data visualization solutions to address identified community needs. You will have the opportunity to explore and develop prototypes using Esri’s latest mapping tools and other interoperable data standards.
• Community Knowledge Stewardship: Lead the development of the "Community Knowledge Package"—a comprehensive set of materials (research, design questions, and roadmaps) that ensures the community retains ownership of the project’s results.
• Demonstrations & Outreach: Design and host virtual demos to showcase potential technical solutions to nonprofit partners. You will also help design a "Gallery" to engage a broader community of technologists and social impact leaders.
• Executive Support & Briefing: Prepare briefing materials for TechSoup executives and support their presentations and meetings during key events.
• Team Collaboration: Actively participate in team meetings, contribute to our internal Mapping Community of Practice, and document your findings for TechSoup staff to help scale our impact.
  
  

Travel & Networking

This internship includes significant opportunities for professional exposure and high-level engagement:

• Workshop Travel: Potential travel to a design workshop to work directly with community stakeholders.

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Esri User Conference: You will travel with TechSoup team members to attend the Esri User Conference in July. In addition to networking with leaders in the field, you will be expected to represent the project and provide direct support to TechSoup leadership during their sessions and stakeholder meetings.
  
  

Qualifications

• Tech-Social Fluency: A strong interest in how technology can address real-world challenges and a commitment to collaborative, human-centered solutions.
• GIS Knowledge: A general understanding of Geographic Information Systems (GIS) and data visualization principles. You do not need to be an expert, but you should be comfortable researching and testing new tools.
• Professional Communication: Strong written and verbal communication skills, with the ability to summarize complex discussions for both community partners and executive leadership.
• Self-Direction: Ability to work independently in a remote environment while maintaining a highly collaborative approach with a global team.
  
  

TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

The hourly range for this internship is $18 an hour-$22 an hour plus benefits. TechSoup determines ranges based on role, level, and location. The range reflects the minimum and maximum targets for new hire salaries for the position across all US locations. Individual pay is determined by location and other factors, including job-related skills, experience, relevant education or training, business needs, and market demands.