Admin Coordinator-Audit

Job Description

We are seeking a motivated and dynamic Admin coordinator-Audit to join our Malaysia office. The ideal candidate will be responsible for managing client communications, coordinating audit schedules, and supporting international business development activities. This role is open to Indonesian nationals who are willing to work in Malaysia.

Key Responsibilities

• Client Coordination & Follow-Up:

Conduct timely follow-ups with clients for document submissions, payment collection, and post-sales activities. Update status regularly in the CRM system.

• Inbound & Outbound Communication:

Handle calls and emails professionally to address client inquiries, resolve issues, and maintain excellent client relationships.

• Audit Coordination:

Support the Technical and Operations teams in scheduling audits, assigning auditors, and ensuring all documentation is prepared accurately.

• Lead Management & Conversion:

Follow up with prospective leads, conduct telemarketing activities, and assist in closing new business opportunities.

• Reporting:

Prepare and submit daily and monthly activity reports.

• Customer Relationship Management:

Maintain strong relationships with existing clients to ensure high levels of satisfaction and retention.

• Cross-Functional Collaboration:

Coordinate effectively with the Technical, Sales, and Administrative teams to support smooth operational flow.

Requirements

• Minimum 2 years of relevant experience in client coordination, marketing, or international business.
• Strong communication skills (verbal and written).

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• Proficient in Microsoft Word, Excel, and Internet applications.
• Excellent customer service orientation and professional phone etiquette.
• Fluency in English is required; proficiency in Bahasa Indonesia and Melayu is an added advantage.
• Must be detail-oriented, proactive, and able to multitask in a fast-paced environment.
• Candidates must be willing to relocate to Malaysia (work visa support provided).

Benefits

• Competitive salary (based on experience) plus performance-based incentives.
• Opportunity to work in a multinational environment with exposure to international markets.
• Support for work visa and relocation.
• Friendly and collaborative work culture.
• Access to ongoing training and career development program

Job Types: Full-time, Contract

Contract length: 24 months

Work Location: In person