Chief of Staff

To apply, please email hazel@welloiledmachine.co your CV and a 1-2 minute video on your background as a Chief of Staff. Please use Loom.com (free app) and talk about a complex project or process improvement that you’ve worked on.

We know videos can be awkward and tedious to record. But just be yourself, we want to see your personality shine through! Here’s a Loom video of why we ask for a video

Who you would be working for:

Palladium Point is a boutique recruiting firm that places elite commercial insurance producers into top brokerages across the United States. These are revenue-generating professionals who manage $1M+ books of business. Palladium Point operates in a deep niche with high-value relationships, long sales cycles, and significant revenue per placement.

They are looking for a Chief of Staff who would be an operational partner to Pat (Founder and Managing Partner), working on strategic projects such as ensuring they meet SLAs, managing day-to-day operations, as well as identifying problems and implementing solutions.

What you’ll be doing:

• Lead implementation of operational systems for pipeline management, deal tracking, and content workflows to hit targets
• Drive proactive inefficiency resolution in candidate processes, enforcing SLAs (e.g., 48-hour feedback loops) to minimize stalls
• Strategically support brand-building and lead generation objectives
• Independently manage complex lanes, leveraging both CRM and AI tools for business impact
• Act as a key partner in identifying opportunities for increased efficiency, helping to mold and shape a rapidly growing professional services company

Who we’re looking for:

• 3-5 years as Chief of Staff, operations lead, or project manager
• Proven SLA enforcement with external stakeholders
• Track record managing concurrent projects; experience using project management tools would be ideal
• Quick mastery of tech stacks (CRM, AI tools) in a high-autonomy fully remote work environment

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Experience working in a professional services company or early-stage startup. Recruitment agency or staffing firm experience is a huge plus

The nuts and bolts:

• Fully remote role for a candidate based in the Philippines
• Will be working with a US-based Principal and colleagues (must be comfortable with US hours)
• Compensation: $1,500 to $2,500usd per month plus $1,000usd quarterly bonuses
• 3 weeks of paid time off (PTO) and US public holidays

IMPORTANT: Applications without a Loom video will not be considered. Here’s a Loom video of why we ask for a video