Digital Product Owner - Salesforce and Mobile App Expert

Compensation & Location

• Location: Onsite 4 days/week in Torrance, CA; Remote 1 day/week
• Pay Range: $67.00 – $74.00 per hour (based on experience and internal equity)
• Schedule: Full-time, contract; long-term multi-year opportunity
• Work Type: Hybrid - 4 days on-site, 1 day remote
• Benefits: Health, Vision, Dental, Life Insurance, 401k, Continuing and on-demand education

📍 You must be willing to work onsite in Torrance, CA (LA COUNTY)

✅ Sponsorship is available for this role

‼️ ONLY W2 – NO CORP to CORP – NO 3rd Parties

Position Summary

The Digital Product Owner will lead end-to-end delivery of digital initiatives across Salesforce, web, and mobile platforms for a Fortune 500 automotive finance and insurance provider. This role demands exceptional communication skills, hands-on involvement in UAT and backlog management, and the ability to collaborate across business, UX, marketing, and engineering teams to deliver seamless customer experiences.

Key Responsibilities

• Serve as a subject matter expert for Salesforce and mobile app environments.
• Lead Agile ceremonies including sprint planning, demos, retrospectives, and backlog grooming.
• Write clear user stories and acceptance criteria aligned with business requirements.
• Manage UAT: design test scripts, execute test cases, triage defects, and track results.
• Collaborate with CX, business, and IT teams to deliver and test new features.
• Support field operations, training, and change management across customer and dealer channels.
• Lead initiatives and develop proposals, business cases, and budget approvals for leadership.
• Oversee SLAs, deployments, platform releases, vendor relationships, and incident management.
• Report progress, dependencies, and key performance metrics to leadership and stakeholders.

Required Skills & Experience

• Bachelor’s degree (BA/BS) in Business, Computer Science, or related field.

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• 15+ years of product management or product owner experience with digital customer-facing products.
• 12+ years of leadership experience managing cross-functional teams (business/IT, onshore/offshore).
• Hands-on Salesforce experience is required (Sales, Service, or Marketing Cloud).
• 8+ years strong experience with UAT planning and execution
• Excellent written and verbal communication skills, with a focus on stakeholder engagement.
• Experience in Agile methodologies, backlog management, and sprint planning.

Desired Skills

• Agile certification (Product Owner or Scrum Master – SAFe preferred).
• Salesforce certification or ability to achieve Salesforce Admin certification within one year.
• Payments or financial services industry experience.
• Mobile app product experience (preferred).
• 1–2 years of roadmap and business planning experience.
• Familiarity with procurement processes (RFI/RFP).
• Stable work history with large enterprise organizations.