Partner with Digital Product Managers to translate business needs into clear, actionable product requirements. Collaborate with cross-functional teams to ensure alignment on scope and intent. Conduct requirements gathering sessions, user interviews, and stakeholder workshops to uncover business needs and user pain points.
Key Highlights
Key Responsibilities
Technical Skills Required
Job Description
Role Overview
VRIZE is seeking a detail-oriented and collaborative Business Analyst to support a high-impact Digital Product team for a major retail client.
In this role, you will partner closely with Product Managers and cross-functional teams to translate business needs into clear, actionable product requirements—helping deliver seamless, customer-centric digital experiences at scale.
Work Model
VRIZE is a technology services and digital engineering company, delivering solutions across digital transformation, data, and platform innovation for enterprise clients.
This role will support a major retail client and is fully remote, with candidates required to be based in the U.S. and aligned to Eastern or Central time zones.
Key Responsibilities:
- Partner with Digital Product Managers to gather, document, and refine business and functional requirements for new features, enhancements, and platform capabilities.
- Collaborate closely with cross-functional teams—including UX, engineering, QA, and stakeholders from marketing, customer service, and operations—to ensure alignment on scope and intent.
- Create clear and concise user stories, process flows, acceptance criteria, and documentation that guide development teams.
- Conduct requirements gathering sessions, user interviews, and stakeholder workshops to uncover business needs and user pain points.
- Assist with backlog grooming, sprint planning, and the refinement of epics and features.
- Support UAT (User Acceptance Testing) by validating that requirements have been implemented as intended.
- Contribute to data analysis, benchmarking, and competitive research to inform product decisions.
- Help track and communicate project status, dependencies, and risks across cross-functional teams.
- Promote continuous improvement by identifying process gaps and opportunities to streamline documentation and delivery workflows.
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Qualifications:
- 2–4+ years of experience as a Business Analyst, preferably in a digital or eCommerce environment.
- Strong understanding of Agile methodologies and the product development lifecycle.
- Demonstrated ability to write detailed user stories, workflows, and technical documentation.
- Excellent analytical, problem-solving, and communication skills.
- Strong collaboration skills and comfort working across technical and non-technical teams.
- Familiarity with tools like Jira, Confluence, Figma, Google Analytics, or similar.
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Preferred Skills:
- Experience supporting multi-brand digital platforms or complex eCommerce ecosystems.
- Understanding of UX best practices, digital analytics, and A/B testing principles.
- Exposure to product areas such as checkout, search & browse, mobile apps, or post-purchase flows.
About VRIZE
VRIZE is a global Digital & Data Engineering company delivering end-to-end digital solutions across industries including Banking, Financial Services, Healthcare, Manufacturing, and Retail.
Headquartered in Tampa, Florida, VRIZE supports clients across the United States with delivery centers in the U.S., Canada, Serbia, and India, partnering with leading technology platforms including Adobe, Microsoft, Snowflake, Tableau, and IBM to deliver scalable digital transformation solutions.
VRIZE is an equal opportunity employer
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