IT Specialist for Healthcare Technology Company

### 1. About Our Client:

The organization operates in the healthcare technology sector, focusing on supporting a fully remote workforce. It addresses challenges related to managing internal technology systems and compliance within a regulated healthcare environment. The organization relies on robust infrastructure and automation to maintain efficient operations in a fast-paced setting.

2. About the Opportunity:

The IT Specialist role is central to maintaining and improving the internal technology systems that support a fully remote healthcare company. The position is responsible for configuring, implementing, and automating tools and systems to ensure smooth operations. This role emphasizes system thinking and process improvement over traditional break/fix support, contributing to the organization’s efficiency and compliance.

3. Responsibilities:

• Configure, implement, and maintain internal SaaS platforms and productivity tools for a remote workforce

• Manage device fleet using MDM platforms including provisioning and compliance enforcement

• Develop automated workflows for onboarding, offboarding, and access provisioning

• Manage IT support ticket queue, triage, and resolve requests

• Maintain and update IT documentation and runbooks

• Ensure IT systems comply with HIPAA requirements

• Support SOC 2 audit preparation and access reviews in collaboration with the Security team

4. Requirements:

• 3+ years of IT or systems administration experience in a SaaS or technology company

• Experience with identity and access management platforms such as Okta or Google Workspace

• Experience managing devices via MDM platforms like Jamf, Rippling, Kandji, or Microsoft Intune

• Proficiency with IT ticketing systems such as Jira, Zendesk, Freshservice, or ServiceNow

• Scripting or automation skills in Python, Bash, or similar languages

• Knowledge of HIPAA compliance as it relates to IT systems

• Experience supporting fully remote teams

Bonus Qualifications:

• Experience in healthcare or HIPAA-regulated SaaS environments

• Google Workspace administration experience

• Familiarity with AWS or cloud infrastructure fundamentals

• SOC 2 audit support experience

5. Pay Range and Compensation Package:

• The national pay range for this role is $100,000.00 – $140,000.00 per year. Actual compensation will be determined by factors such as the candidate''s geographic market, experience, skills, and qualifications.

• Certain roles may be eligible for additional compensation including medical, dental, vision, unlimited PTO, 401(k) plan, stock options, and bonuses.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.