Lead IT operations, own and maintain internal IT environment, and drive process maturity. Ensure smooth day-to-day operations, optimize infrastructure, and implement best practices. Collaborate with R&D teams and contribute to project expansion.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Senior System Administrator & IT Support
100% Remote (Tunisia Only) | Long-Term Core Team Role | Freelancers Welcome | Start Date: ASAP
Our client is an innovative, mid-sized German R&D technology company working at the intersection of software, electronics, mechanics, and applied physics.
The company develops advanced systems to solve complex real-world challenges, combining proprietary technologies with interdisciplinary engineering and modern cloud infrastructure.
With a strong permanent core team, the company places high value on stable IT operations, scalable internal structures, and high-quality support environments that empower R&D teams to perform at their best.
This is a long-term core-team position with strategic impact — not a project-based role.
- Only candidates based in Tunisia will be considered
- 100% remote work from anywhere within Tunisia
- This role is NOT a pure DevOps position
- → DevOps-only profiles will not be considered
- Applications are accepted exclusively via LinkedIn
- Application documents MUST be submitted in English
- Excellent English skills (spoken & written) are mandatory
- Start date: immediate / ASAP
As a Senior / Lead System Administrator & IT Support Lead, you will take ownership of the internal IT landscape and play a key role in structuring, optimizing, and scaling IT operations.
You will not only ensure smooth day-to-day operations, but also actively shape internal processes, define standards, and guide teams in a dynamic and highly technical R&D environment.
- Own and maintain the internal IT environment (office network, on-site infrastructure, cloud – Azure-focused, AWS a plus)
- Manage and optimize network infrastructure, devices, and hardware (e.g. network equipment, laptops, GPU workstations)
- Design, implement, and continuously improve IT support processes and workflows
- Drive process maturity (ticket prioritization, root-cause analysis, escalation paths, tooling via Jira Service Desk & Slack)
- Act as a technical lead and point of orientation for internal teams
- Identify inefficiencies and introduce scalable structures and best practices
- Support engineering and R&D teams in deploying and operating systems on modern cloud infrastructure(Azure, AWS, Terraform, CI/CD, basic container usage)
- Contribute to and collaborate with R&D projects, expanding your scope beyond traditional IT operations
- Take ownership of IT security standards and compliance (ISO, SLA frameworks, TISAX awareness)
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Required:
- 5+ years of experience in System Administration, IT Support Engineering, or similar roles
- Proven experience in structuring, improving, or owning IT environments and processes
- Strong operational IT background (not DevOps-only)
- Hands-on expertise in Linux, networking, on-prem infrastructure, Azure, automation & monitoring
- Experience with support processes, ticketing systems, and service workflows
- Ability to define priorities, guide teams, and take ownership of technical direction
- Strong analytical and problem-solving skills
- Excellent English skills (spoken & written) – mandatory
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Nice to Have:
- Experience with container technologies, CI/CD, and infrastructure as code (Terraform)
- Background in information security and compliance frameworks (ISO / TISAX)
- German language skills
- 100% remote work from Tunisia
- Long-term core team role with high ownership and strategic impact
- Opportunity to actively shape IT structures and internal processes
- Work in a highly innovative R&D environment with cutting-edge technologies
- Exposure to interdisciplinary projects across software, hardware, and applied engineering
- Freelancers welcome (payment in EUR possible)
- Permanent employment option (depending on setup)
- Attractive senior / lead-level compensation
- Long-term growth into SRE / DevOps / MLOps or leadership roles
- Applications are accepted exclusively via LinkedIn
- For questions, please contact us via LinkedIn message
- Applications not submitted in English will not be considered
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