IT Support Specialist

Blue Sky Solutions El Salvador
Remote
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AI Summary

Provide technical support for Voice, Data, Cloud, Security, and Mobility Services. Collaborate with a team to resolve issues and improve network operations. Develop strong knowledge of LAN/WAN networking and Microsoft products.

Key Highlights
IT Support Specialist
Voice, Data, Cloud, Security, and Mobility Services
LAN/WAN networking
Key Responsibilities
Manage multiple support tickets and prioritize tasks
Develop strong knowledge of LAN/WAN networking and Microsoft products
Technical Skills Required
VoIP technologies LAN/WAN networking Microsoft products QuickBooks
Benefits & Perks
Competitive pay: $1,200 - $1,500
100% Remote
Nice to Have
Prior experience in Network Operations Center (NOC) support, VPN, and LAN/WAN environments

Job Description


If you’ve got experience with Voice, Data, Cloud, Security, or Mobility Services—and thrive in a collaborative environment—this could be your next big move:


- Competitive pay: $1,200 - $1,500 (based on experience and English proficiency)

- Location: 100% Remote

- Send your CV in English.


At Blue Sky Solutions, the sky’s the limit


Requirements:

  • Experience in VoIP technologies is a major plus!
  • Familiarity with telephone service providers and related systems is a bonus.
  • Strong knowledge of LAN/WAN networking, including routers and firewalls.
  • Proficiency in Microsoft products (Windows, Office suite, etc.).
  • Experience with QuickBooks is mandatory.
  • Prior experience in Network Operations Center (NOC) support, VPN, and LAN/WAN environments.
  • Ability to learn new technologies quickly and adapt to evolving environments.
  • Professional level English, both written and verbal.
  • Ability to manage multiple support tickets and prioritize tasks.
  • Previous experience in client-facing IT support roles.



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