Creative Director (Graphics) - Email and SMS Marketing

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Creative Director (Graphics) in United States.

This role is a unique opportunity for a creative leader who thrives at the intersection of design, copywriting, and performance marketing. You will oversee the creative direction of email and SMS campaigns, ensuring every asset is visually compelling, strategically aligned, and optimized for engagement and conversion. Working closely with cross-functional teams and international clients, you will guide both graphics and copywriting teams while maintaining high standards of quality and brand consistency. The position combines strategic oversight with hands-on execution, making it ideal for someone who enjoys balancing leadership, creativity, and marketing performance. You will contribute directly to campaign revenue growth through high-converting customer communication strategies. The environment is fast-paced, collaborative, and outcome-driven, with a strong emphasis on innovation, accountability, and continuous improvement. This is a fully remote role offering flexibility while working with global brands and teams.

Accountabilities

In this role, you will lead the creative vision and execution of email and SMS marketing campaigns while managing and mentoring multidisciplinary creative teams. You will ensure that all creative output aligns with client goals, performance expectations, and brand standards.

• Oversee the quality and consistency of all copywriting and graphic design deliverables across email and SMS channels.
• Lead, mentor, and support the development of Copywriting and Graphics teams through coaching, feedback, and hiring support.
• Drive the creation of high-performing, conversion-focused campaigns that align with brand strategy and business goals.
• Collaborate with account management and strategy teams to align creative direction with client objectives and revenue targets.
• Review and optimize creative assets for mobile responsiveness and dark mode compatibility.
• Handle client feedback and escalations professionally while maintaining strong client relationships.
• Utilize Klaviyo and apply HTML/CSS knowledge to support email production and campaign execution.
• Ensure creative processes and outputs remain efficient, scalable, and performance-oriented.
  
  

Requirements

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This role requires a strong creative leadership background combined with expertise in performance marketing, branding, and client communication within fast-paced eCommerce environments.

• 8+ years of professional experience, including at least 5 years in DTC eCommerce email, SMS, or CRM marketing.
• Strong expertise in branding, graphic design, and copywriting principles.
• Proven experience leading creative teams and managing high-quality campaign delivery.
• Hands-on experience with Klaviyo and familiarity with email marketing workflows.
• Proficiency in HTML and CSS for email design and development support.
• Experience working with international clients, particularly across North America and/or Australia.
• Strong communication and presentation skills across diverse stakeholders and time zones.
• Performance-driven mindset with the ability to balance creativity and business impact.
• Portfolio showcasing relevant creative work and campaign results.
• Willingness to participate in a paid assessment during the hiring process.
  
  

Benefits

• Fully remote work environment with flexible collaboration.
• 30 days of paid time off annually.

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• Paid public holidays.
• Internet allowance to support remote work setup.
• Health and wellness allowance.
• Maternity and paternity benefits.
• Loyalty rewards and recognition programs.
• Performance-based incentives and bonus opportunities.
• Outcome-focused culture that values creativity, accountability, and innovation.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.