We're seeking a Product Manager to ensure flawless delivery of features to our customers. This is an execution-focused role that involves translating business requirements into technical specifications, managing the delivery process, and ensuring high-quality features are delivered on time. The ideal candidate will have 3-5 years of experience as a Business Analyst or Product Manager in B2B SaaS, cloud software, or CRM solutions.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
About the Role
We’re seeking a Product Manager to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.
This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.
Role Type: Business Analyst (Execution & Delivery focused)
Time Allocation:
- 50% — Feature delivery execution (backlog, user stories, sprint management)
- 20% — Technical documentation (BRD, PRD preparation)
- 15% — Quality & metrics (bug reduction, incident management, team performance tracking)
- 15% — Stakeholder coordination (customers, sales, support)
Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)
Must-Have Qualifications
- Experience 3-5+ years as Business Analyst or Product Manager in B2B SaaS, cloud software, or CRM solutions
- Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
- BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
- Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
- Quality focus: Experience reducing bug rates and managing incident response
- Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models
Skills
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- Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
- Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
- Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
- Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
- Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
- Prioritization: Can make quick trade-off decisions to keep releases on track
- Incident Management: Experience triaging and coordinating response to production issues
Tools Proficiency
- Jira/Linear: Advanced backlog management, sprint planning, reporting
- Confluence: Documentation, BRD/PRD templates, knowledge management
- Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking
- Design: Figma collaboration for UI/UX specifications
- Communication: Slack, Zoom, async documentation practices
Mindset
- Delivery-focused: Obsessed with hitting release dates and shipping quality features
- Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
- Proactive problem-solver: Removes blockers before they impact timelines
- Quality-driven: Won’t ship until it’s right, balances speed with quality
- Team player: Supports engineering, collaborates with cross-functional teams
- Customer-centric: Understands impact of delays and bugs on customer experience
🌟 Nice-to-Have (Bonus Qualifications)
Experience
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- 1-2+ years product ownership experience
- Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
- Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
- Experience with DevOps practices (CI/CD, release automation, monitoring)
- Incident management training (ITIL, SRE practices)
- Experience managing API products or developer-facing features
Skills & Knowledge
- SQL proficiency: Can write queries to analyze feature usage and performance
- Scripting/automation: Python, JavaScript for data analysis or tooling
- Advanced Jira: Custom workflows, automation rules, dashboard creation
- API documentation: Swagger/OpenAPI specification writing
- Performance testing: Understanding of load testing and scalability considerations
Why Join Proxima CRM?
Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.
Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.
Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.
Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.
Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.
Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
💼 About Proxima Cloud CRM
Proxima Cloud CRM is a powerful, pharma-specific CRM solution that empowers sales and marketing teams to drive engagement, improve field force efficiency, and deliver better outcomes through intelligent data and automation. Trusted by leading pharmaceutical companies across the region.
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