Senior HR Manager - AI Solutions

Location: Ho Chi Minh City, Vietnam

Industry: AI Solutions

Key Responsibilities

1. Strategic Talent Acquisition & Onboarding

• End-to-End Recruitment: Lead the full-lifecycle recruitment process, specifically targeting high-caliber talent in AI development & data science.
• Selection & Negotiation: Oversee job architecture, candidate screening, executive interviewing, and strategic contract negotiations to secure top-tier digital talent.
• Strategic Onboarding: Design and manage an immersive orientation experience that integrates new hires into QUAVEO’s unique culture and technical roadmap from day one.
• International Talent Integration: Manage recruitment and onboarding for international hires as needed, including the coordination of visa applications, work permits, and relocation logistics.

2. Organizational Structure & Performance Guiding

• Scalable Architecture: Partner with leadership to design and evolve organizational structures that support the transition from AI pilots to global, multi-sector applications.
• Performance Excellence: Implement a modern "Performance Guiding" framework. Move beyond traditional reviews to an outcome-based system using OKRs (Objectives and Key Results) to align technical output with business impact.
• Goal Alignment: Facilitate continuous feedback loops and development plans that encourage technical experimentation while maintaining operational accountability.

3. Learning & Development (L&D) Strategy

• Capability Building: Identify local training needs and architect development programs that foster in-house AI expertise and domain knowledge in logistics and other aiming industries.
• Upskilling Initiatives: Coordinate cross-functional workshops to ensure the workforce stays at the cutting edge of AI-enabled operational optimization.

4. HR Policies, Compliance & Administration

• Governance: Develop and implement robust internal HR policies that ensure 100% alignment with both global corporate standards and Vietnamese Labor Law.
• HRIS Management: Set up & maintain high-integrity employee records and leverage HR Information Systems to drive data-driven people decisions.
• Operational Excellence: Oversee daily HR administration to ensure seamless support for the local workforce.

5. Compensation, Benefits & Employee Relations

• Total Rewards: Administer local compensation and benefits structures, conducting regular market benchmarking to ensure QUAVEO remains highly competitive in the tech talent market.
• Culture & Relations: Serve as the primary advocate for employees, managing conflict resolution and fostering a high-trust, high-performance work environment.
• Engagement: Drive initiatives that boost morale and retention within a fast-paced, innovation-driven setting.

6. Admin oversight:

• Direct the administrative functions of the office, ensuring all facility and operational needs are met to support a high-growth environment. This includes managing vendor partnerships, overseeing administrative budgets, and maintaining office compliance and documentation. You will also lead efforts to optimize office workflows, ensuring that administrative support remains agile and efficient as the organization expands.

Professional Requirements

Mindset:

• Proactive, organized, and comfortable working in a fast-paced environment.
• Inclusive Mindset: Strong background operating within diverse environments and a demonstrated commitment to fostering inclusive workplace cultures.
• AI Savvy: You have a passion for (and experience in) leveraging AI tools and data analytics to transform traditional HR workflows.

Experience:

• 5+ years of HR management experience, with a proven track record in a Tech, AI, or high-growth Industrial sectors.
• Education: Bachelor’s or Master’s degree in HR, Business Administration, or Organizational Psychology.
• Legal Expertise: Deep, practical knowledge of Vietnamese Labor Law and compliance requirements.
• Strategic Mindset: Demonstrated ability to move between tactical execution (payroll/admin) and strategic planning (org design/L&D).
• Communication: Exceptional professional fluency in English and Vietnamese is mandatory.