We are seeking a support-focused L2 NOC Engineer responsible for monitoring and maintaining enterprise network environments. The selected candidate will act as a frontline engineer responsible for alert monitoring, ticket logging, initial troubleshooting, and escalation across live customer networks. This role is ideal for candidates with IT support or NOC experience.
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Key Responsibilities
Technical Skills Required
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Job Description
L2 NOC Engineer (Network Operations Center)
We are seeking a support-focused L2 NOC Engineer responsible for monitoring and maintaining enterprise network environments, with a strong emphasis on Fortinet firewalls and security infrastructure.
The selected candidate will act as a frontline engineer responsible for alert monitoring, ticket logging, initial troubleshooting, and escalation across live customer networks, primarily supporting UK and US-based clients.
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This role is ideal for candidates with IT support or NOC experience who are looking to build hands-on networking skills and progress into L3 engineering roles over time.
QUALIFICATIONS
- Bachelor’s Degree in Electronics & Telecommunications, Computer Systems & Networking, or Information Technology from a reputed university
- Minimum 3+ years of hands-on industry experience managing networking solutions for enterprises or service providers
- Mandatory certification: Fortinet NSE 4 Network Security Professional
- Preferred certification: Cisco Certified Network Associate
- Hands-on experience with FortiGate firewalls
- Strong troubleshooting skills related to routing, switching, and the Fortinet solution stack
- Excellent communication and interpersonal skills
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This is a fully remote opportunity working on a UK time-zone shift.
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