Job Description
Responsibilities
- Oversee and implement the VIP strategy, ensuring high-rollers choose and remain loyal to the company.
- Serve as the primary point of contact for VIPs, collaborating closely with the Customer Service team to provide top-quality service.
- Negotiate VIP deals and offers.
- Organize and coordinate VIP offers and dedicated VIP events.
- Work with the CRM team to define VIP customer journeys.
- Benchmark against competitors' VIP programs and drive key changes to stay competitive.
- Identify potential VIPs early in the customer journey.
- Previous experience in VIP account management within the gambling industry.
- Strong analytical skills.
- Excellent social skills with the ability to build long-term relationships with clients.
- Experience working in non-regulated markets.
- Understanding of crypto is essential, including the ability to read the chain to identify potential VIPs.
- Fully remote work - work from anywhere.
- Young, dynamic working environment.
- Opportunities for career progression.
Similar Jobs
Explore other opportunities that match your interests
DeFi Manager
••••••
••••••
••••••
Job Type
••••••
Experience Level
••••••
Tether.io
United Arab Emirates
Visa Sponsorship
Relocation
Remote
Job Type
Full-time
Experience Level
Entry level
arte
Brazil
Visa Sponsorship
Relocation
Remote
Job Type
Contract
Experience Level
Associate
ironclad ledger
Liberia