Business Analyst

Project Description:

Are you an expert when it comes to the ServiceNow IRM platform? Do you have a track record of supporting IT/Business stakeholders through change delivery processes? Can you build relationships and influence outcomes, balancing between a trusted advisor and an independent challenger?

Responsibilities:

We are looking for a Technical Business Analyst to:

• support business stakeholders and their teams in translating business requirements into ServiceNow IRM technical requirements,

• document the technical requirements in standard system,

• contribute expertise to shape the IRM solution customizations,

• help to decide whether out of box vs customised solution is needed to address business requirements,

• report the progress and communicate with stakeholders,

• help to drive ServiceNow platform change / migration from GRC (on prem) to IRM (cloud).

Mandatory Skills Description:

• Ideally 5+ years of hands-on experience with ServiceNow / IRM implementation

• strong strategic, judgement and integrative thinking skills, risk management & control knowledge

• proficient with software delivery tools, such as GitLab and ServiceNow, and reporting tools such as Power BI

• confident communicator that can explain business requirements to IT stakeholders and their engineering teams,-and influence their outcomes

• capable of understanding our client needs and translating this into products and services

Nice-to-Have Skills Description:

• ability to solve complex issues, good at problem statement analysis and solution design thinking

Languages:

English: C1 Advanced

What do we offer our employees?

💰 Tax-Deductible Costs on a contract of employment for all development roles

👩‍⚕️ LuxMed health & dental care, life insurance

🏋🏽‍♀️ MyBenefit program (sports card, well-being program etc.)

🏠 Remote work (or hybrid)

🖋 Stable employment based on an employment contract

🏦 Special offer of banking services

💻 Equipment such as a laptop and monitor

🌎 Support for relocated employees

🎯 Full coverage relocation package for Senior positions

🎓 LuxTalent platform (webinars, training, courses with certificates)

...and even more!