Senior ServiceNow Technical Consultant - Agentic AI & Integration Specialist

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AI Summary

We are seeking an experienced ServiceNow Technical Consultant to lead technical delivery of enterprise implementations across ITSM, CSM, HRSD, and CMDB. The role involves architecting Agentic AI solutions using MCP, building REST API integrations, and developing scalable solutions with GlideScript and Flow Designer. Required certifications include CSA, 3+ CIS, and CAD, with 6-8 years of ServiceNow platform experience.

Key Highlights
12-month contract position in Amsterdam with hybrid work arrangement (2 days remote, 3 days office)
Lead technical delivery and solution design for enterprise ServiceNow implementations
Required: ServiceNow CSA, 3+ CIS certifications, and CAD with extensive platform experience
Key Responsibilities
Lead the technical delivery of ServiceNow implementations from design through deployment
Design and develop solutions across ITSM, CSM, HRSD, and CMDB
Architect and implement Agentic AI solutions using Model Context Protocol (MCP)
Build and support integrations using REST APIs, MID Server, and IntegrationHub Spokes
Develop scalable solutions using GlideScript, server-side scripting, and Flow Designer
Implement automated testing using the Automated Test Framework (ATF)
Conduct technical discovery workshops and translate business requirements into solution designs
Perform peer reviews, mentor Technical Consultants, and serve as the technical escalation point for complex delivery challenges
Technical Skills Required
ServiceNow Agentic AI REST API
Benefits & Perks
Competitive gross salary in line with market standards
20 days holiday per year
Visa sponsorship for candidate and dependants
Certification reimbursement
Income tax return filing
Possibility of bonus

Job Description


Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office


Your Profile & DNA:

We are seeking an experienced ServiceNow Technical Consultant to lead technical delivery within our project teams. In this role, you will serve as the primary hands-on technical lead, driving solution design, ensuring delivery quality, and mentoring technical consultants.


Roles & Responsibilities

  • Lead the technical delivery of ServiceNow implementations from design through deployment.
  • Design and develop solutions across ITSM, CSM, HRSD, and CMDB.
  • Architect and implement Agentic AI solutions using Model Context Protocol (MCP).
  • Build and support integrations using REST APIs, MID Server, and IntegrationHub Spokes.
  • Develop scalable solutions using GlideScript, server-side scripting, and Flow Designer.
  • Implement automated testing using the Automated Test Framework (ATF).
  • Conduct technical discovery workshops and translate business requirements into solution designs.
  • Perform peer reviews, mentor Technical Consultants, and serve as the technical escalation point for complex delivery challenges.


Qualification & Experience

  • A Bachelor's or Master's Degree or equivalent.
  • Extensive experience with the ServiceNow platform, including: ITSM, Customer Service Management (CSM), Human Resources Service Delivery (HRSD), CMDB
  • Strong expertise in: Agentic AI and MCP solution design, REST API integrations, MID Server, Integration Hub Spokes, GlideScript and server-side scripting, Flow Designer, Automated Test Framework (ATF)
  • Proven experience leading technical delivery for enterprise ServiceNow implementations.

Certifications Required

  • ServiceNow Certified System Administrator (CSA)
  • Three or more ServiceNow Certified Implementation Specialist (CIS) certifications
  • ServiceNow Certified Application Developer (CAD)


What do we offer?

If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD!

This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.

Besides that, we offer following benefits, such as:

  • 20 days of holiday per year
  • Encourage Personal Development - Certification (Certification Charges reimbursed)
  • Income Tax Return Filing
  • We provide Visa Sponsorship for Candidate & Dependants
  • Possibility of bonus


Who we are:

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.


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