IT Director

One of Pine’s portfolio companies is a global ERP consulting firm that helps manufacturers run better. For over 30 years, they’ve been the go-to partner for companies in complex, regulated industries — delivering deep ERP expertise and the kind of hands-on consulting that keeps production moving and operations tight.

The business is growing, and their internal infrastructure needs to keep pace. They’re looking for an IT Director to step in, take full ownership of the corporate technology stack, and build the systems and processes that let the business scale. This isn’t a maintenance role — it’s a transformation role. You’ll inherit a team, assess what’s working and what isn’t, and restructure and build from there.

The right person sees through complexity quickly, prioritizes ruthlessly, and takes pride in running an IT function the business doesn’t have to think about — because it just works. If you’ve taken a messy internal IT environment and turned it into something stable, secure, and scalable, this team wants to hear from you.

What You'll Do

• Own the full corporate IT environment — infrastructure, tooling, identity management, and endpoint security — with end-to-end accountability for performance and reliability
• Assess the current state of IT operations, identify gaps, and build a roadmap to a stable, scalable baseline — then hold the line
• Lead and restructure the IT team you’re inheriting. Set clear expectations, develop your people, and fill gaps as the business evolves
• Drive identity and access management across the organization, ensuring the right people have access and the wrong people don’t
• Own endpoint management: device procurement, configuration, security policies, and lifecycle management across a fully remote workforce
• Partner with leadership to align internal security posture with business risk tolerance and industry standards
• Build and maintain IT performance metrics and reporting that give leadership visibility without requiring their direct involvement in day-to-day issues
• Reduce executive-level escalations by establishing clear processes, escalation paths, and self-service capabilities that empower employees to resolve routine issues on their own
• Evaluate, consolidate, and optimize the internal tooling stack — cut redundancies, improve integrations, and make sure the tools in use actually support the way the business works

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• Establish and enforce IT policies, change management processes, and documentation standards that grow with the organization
  
  
  

What They're Looking For

Requirements

• 7+ years of progressive IT experience, with at least 3 years in a leadership role owning corporate IT for a professional services, consulting, or technology company
• Demonstrated track record of stabilizing and scaling IT operations in a high-growth or structurally complex environment
• Strong hands-on expertise in identity and access management (Entra ID / Azure AD, Okta, or equivalent), endpoint management (Intune, Jamf, or similar), and cloud productivity tooling (Microsoft 365, Google Workspace)
• Proven experience managing and developing a small IT team, including performance management and organizational restructuring
• Solid understanding of IT security frameworks and best practices; comfortable owning internal security posture and partnering on compliance-related initiatives
• Excellent communication skills — able to translate technical decisions into business language and manage up without over-escalating
• Self-directed, decisive, and at ease in an environment still being built. You don’t wait to be told what’s broken
  
  
  

Nice to Have

• Experience supporting a professional services or ERP consulting firm, where internal IT must coexist with complex client delivery environments
• Familiarity with compliance requirements in regulated industries such as life sciences, food and beverage, or manufacturing
• Experience with ITSM platforms such as ServiceNow, Freshservice, or Jira Service Management
• Background in building or modernizing IT functions within a PE-backed or high-growth company
• Comprehensive benefits package including medical, dental, and vision coverage
• Generous PTO and company-observed holidays
• 401(k) with employer match
• Professional development opportunities and support for continued growth
• A people-first culture backed by the strategic resources of Pine Services Group
  
  
  

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.