Global IT Manager - Enterprise Systems Administration

Supply Wisdom is a global leader in transformative risk intelligence, offering real-time insights to enhance security and regulatory compliance. Our AI-based SaaS products cover various risk domains, including financial, cyber, operational, ESG, compliance, and geographic locations. With a diverse global workforce Supply Wisdom proudly supports clients across Fortune 100 and Global 2000 firms in sectors like financial services, insurance, healthcare, and technology.   

Role Objective: We are seeking a hands-on IT Manager – Global IT Support to serve as the owner of enterprise systems administration and end-user IT support across US, Europe and India. This role is responsible for ensuring the reliability, security, and scalability of our global IT environment, while acting as the primary point of accountability for system access, endpoint management, identity administration, and day-to-day IT operations.

The role will need to balance hands-on systems administration with security governance, ensuring our infrastructure, applications, and user access models support business continuity, regulatory expectations, and a high-performance employee experience.

Responsibilities:

• Act as the primary owner of enterprise systems administration across all regions.
• Provide end-to-end global IT support, ensuring timely issue resolution for a distributed workforce.
• Own onboarding, offboarding, and role-based access management across systems and applications.
• Manage endpoint provisioning, security, patching, and lifecycle management.
• Maintain and enforce IT and security policies aligned with organizational risk tolerance.
• Support vulnerability management, security testing, and remediation efforts.
• Lead first-level response and coordination for IT and security incidents.
• Partner closely with other business functions like Talent, Security, Finance and Business leaders to align IT operations with growth priorities.
• Manage relationships with vendors, and tooling partners as needed.
• Drive IT and security awareness through clear communication, documentation, and best-practice guidance.

Experience and Skills:

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field.
• 6+ years of experience in IT Administration management.
• Comfortable operating as a single-point owner of global IT for a distributed workforce.
• Proven experience in IT system design, procurement, and implementation.
• Strong analytical, problem-solving, and stakeholder communication skills.
• Proactive, detail-oriented, and capable of operating as a team of 1 in a fast-growing, globally distributed organization.

Our Commitment to You: 

We offer a competitive salary and generous benefits. In addition, we offer a vibrant work environment, a global team filled with passionate and fun-loving people coming from diverse cultures and backgrounds. 

Perks & Benefits: 

Small things we have done to ensure we take care of our wellness, learning & keep things fun: 

• Remote Set-up Budget: Get equipped with a budget for your home office setup-whether it's a standing desk or cool gadgets, you are covered. 
• Quarterly Team Fun: Enjoy team lunches and bonding activities every quarter. 
• Upskilling: We support your growth with sponsorships for courses, conferences, and books. 

If you are looking to make an impact in delivering market-leading risk management solutions, empowering our clients, and making the world a better place, then Supply Wisdom is the place for you. You can learn more at supplywisdom.com and on LinkedIn.