GRM Digital seeks a Digital Project Manager to own day-to-day project delivery across digital and web projects. The role requires coordinating cross-functional teams, managing timelines and risks, and acting as the primary client contact. Key requirements include 3+ years of experience in managing digital or web development projects, strong understanding of Agile or hybrid delivery models, and excellent written and verbal communication skills.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
About GRM Digital
GRM Digital is a leading digital agency with offices in the UK, the Netherlands, and Bosnia & Herzegovina. For over 17 years, we’ve delivered high-quality digital marketing and development services to organisations across 40+ countries.
We are a quality-first agency. We prioritise building a lean, highly capable team over scaling headcount. Our focus is on developing professionals who take ownership, deliver consistently, and raise the standard of work for our clients and the wider industry.
Our people are central to our success. We value impact over short-term growth and maintain a strong commitment to social responsibility through ongoing charitable and environmental initiatives.
We are now looking for a Project Manager to join our Delivery team. This role is critical to ensuring projects are delivered on time, within scope, and to the standards our clients expect.
The role may require occasional international travel to client locations.
The Role
As a Project Manager at GRM Digital, you will own day-to-day project delivery across digital and web projects. You will coordinate cross-functional teams, manage timelines and risks, and act as the primary client contact during project execution.
You will work closely with the Head of Delivery, Account Directors, and internal delivery teams to ensure predictable, high-quality outcomes.
You Will
Project Delivery & Planning
- Own the day-to-day delivery of digital projects, coordinating developers, designers, QA, and external vendors where required
- Track milestones, dependencies, and progress, adjusting delivery plans to manage blockers and deadlines
- Maintain visibility of project status using agency project management tools (e.g. Jira, PandaDoc, or similar)
- Provide regular progress updates to internal stakeholders and escalate deviations early
Client Communication & Stakeholder Management
- Act as the primary point of contact for clients during delivery
- Lead status calls, sprint reviews, and retrospectives
- Manage client expectations through clear, structured communication
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Risk, Quality & Process
- Proactively identify risks to scope, timeline, budget, or quality and escalate appropriately
- Ensure delivery follows internal processes for sprint planning, stand-ups, testing, and sign-off
- Uphold GRM Digital’s delivery standards and recommend process improvements based on retrospectives
Reporting & Documentation
- Create and maintain project documentation including scopes, tickets, timelines, meeting notes, and risk registers
- Contribute to post-launch reviews and internal performance reporting
Key Requirements
Essential
- 3+ years’ experience managing digital or web development projects in an agency or tech environment
- Proven ability to manage multiple concurrent projects with varying scopes and deadlines
- Strong understanding of Agile or hybrid delivery models
- Excellent written and verbal communication skills with both clients and internal teams
- Highly organised, detail-oriented, and comfortable working in fast-paced environments
- Confident using project management and collaboration tools (e.g. Jira, Trello, or similar)
- Strong written and verbal communication skills in English (CEFR level C1 or higher)
Desirable
- Experience delivering CMS builds (e.g. Kontent.ai, Kentico, Contentful)
- Exposure to digital marketing projects alongside development work
- Experience with Azure-hosted or cloud-based solutions
- Formal project management training or certification (Agile PM, PRINCE2, Scrum Master)
- Experience working in sprint-based delivery structures
- French language proficiency is considered a plus
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Core Competencies
- Accountability: Full ownership of delivery outcomes
- Collaboration: Effective cross-functional coordination
- Adaptability: Comfortable adjusting plans under changing conditions
- Proactive Thinking: Anticipates and mitigates risks early
- Client-Centricity: Delivery decisions aligned to client goals and experience
Benefits
In addition to a competitive salary, we offer:
- Flexible, hybrid working model
- Personal training allowance for courses and certifications
- Opportunity to travel internationally
- Regular 1-to-1s, appraisals, and performance reviews
- All-expenses-paid company social events
- Enhanced maternity and paternity packages
- “Work as you travel” – work from anywhere for up to one month
- Performance bonuses
- Training and certification opportunities with recognised industry providers
- International relocation opportunities to one of our global offices
Apply
Apply via LinkedIn or send your CV to careers@grm.digital.
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