NOC Technician (Remote)

Are you a network whiz who lives for uptime, security, and solving problems before anyone notices?

Do you thrive in fast-paced environments and enjoy collaborating with cross-functional teams across the globe?

If that sounds like you, you might be the NOC Technician our sister company, LTVplus, has been searching for.

As a NOC Technician, your mission is to ensure the stability, security, and performance of complex network and system infrastructures for a cloud-based systems company. You’ll be the first line of defense against incidents, continuously improving efficiency and performance—both human and machine.

Here’s what your day-to-day could look like:

• Monitor, detect, and troubleshoot network/system issues to ensure seamless uptime and system availability.
• Analyze alerts and identify patterns—develop automation to minimize recurring issues.
• Generate uptime, bandwidth, and performance reports that help drive smarter decisions.
• Assist with network upgrades, configuration improvements, and patch management.
• Document SOPs, incident resolutions, and system changes to build team knowledge.
• Provide occasional customer support and collaborate across departments to deliver end-to-end excellence.
• Mitigate security risks across all levels of the network and system environments.
• Implement and maintain routing, switching, firewalls, and secure remote access systems.

Interested in remote work opportunities in IT & Network Engineering? Discover IT & Network Engineering Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.

• You keep network and system uptime high and incident resolution time low.
• You consistently meet SLA benchmarks and reporting standards.
• You contribute to a secure, resilient infrastructure with fewer recurring issues.

Must-Haves:

• 3–5+ years in a NOC, IT support, or network admin role.
• Strong understanding of network fundamentals, system performance, and security best practices.
• Experience with:
• 🔧 Networking Equipment: Sophos, Aruba, Ruckus, Ubiquiti (routers, switches, firewalls)
• 🌐 Protocols: BGP, OSPF, VPN, TCP/IP, DNS, DHCP, SNMP
• 📡 Tools: NinjaOne, SolarWinds, LionGard, or other RMM/MDM/NMM platforms
• ☁️ Virtualization & Cloud: Microsoft Azure, Hyper-V, VMware

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Excellent communication, documentation, and troubleshooting skills.
• Willingness to learn fast and adapt—you’re not afraid of change.

Nice-to-Haves:

• Certifications like CompTIA Network+, Security+, Sophos Firewall Engineer, Fortinet NSE, or equivalent.

• A reliable computer (minimum i5 processor)
• Stable high-speed internet + backup connection
• A quiet, focused workspace
• Flexibility across time zones and schedules

LTVplus is a remote-first company delivering world-class customer experiences for global brands. They believe in WOW-worthy service, flexible work, and creating space for people to grow wherever they are. You’ll join a globally distributed team that values impact, initiative, and integrity.