Email Marketing Manager (E-commerce)

Job Title: Email Marketing Manager

Location: Remote

Employment Type: Full-Time

Working Hours: 11:00 AM – 7:00 PM UK time (GMT), Monday to Friday

Industry: E-commerce/Email Marketing

About Us

Mint Source is a remote-first bridge that connects vibrant talent with international clients and agencies, enabling skilled individuals to showcase their expertise on a global stage.

Role Overview

Mint Source is hiring an Email Marketing Manager for a UK-based e-commerce email marketing agency. You'll own email and SMS strategy and execution for 5-7 e-commerce brands, managing the full campaign lifecycle from planning through optimization while serving as the client's trusted marketing partner. Success in this role means delivering high-performing campaigns, clear communication, and consistent revenue impact across accounts.

What You'll Do

• Plan and execute email and SMS marketing strategies for 5-7 e-commerce brands using Klaviyo and related platforms
• Own end-to-end campaign delivery, from strategy and setup through launch, QA, and post-campaign analysis
• Act as the main client contact by joining meetings, sharing weekly performance reports, and responding to questions via Slack and email

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• Collaborate with copywriters, designers, and technicians to ensure campaigns are launched accurately and on time
• Monitor and optimize performance using metrics such as open rates, click-through rates, and revenue contribution
• Run A/B tests, manage segmentation, and build automations to improve engagement and conversions
• Ensure all campaigns meet quality and compliance standards, including CAN-SPAM and GDPR requirements
• Manage tasks and timelines using structured workflows in ClickUp and Slack to keep projects on track

What We're Looking For

• 3.5+ years of hands-on experience in e-commerce email and SMS marketing with strong Klaviyo expertise (certification preferred)
• Proven ability to manage multiple brand accounts simultaneously while maintaining high execution quality
• Deep understanding of email and SMS automation, segmentation, and customer journey mapping
• Comfort reviewing designs in Figma and working within project management tools like ClickUp and Slack
• Strong written and spoken English with confidence in client-facing communication
• A data-driven mindset with the ability to identify issues, recommend improvements, and act on insights
• Experience with Postscript, Attentive, or subscription platforms such as Recharge or Bold is a plus
• A structured, detail-oriented approach and the ability to thrive in a fast-paced agency environment managing overlapping deadlines
• Portfolio or work samples welcome but not required

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Key Performance Metrics (KPIs)

• Drive measurable improvements in engagement metrics (open rates, CTR) and revenue attribution across assigned accounts
• Deliver campaigns and automations on time and error-free, meeting all QA and compliance standards
• Execute testing and optimization initiatives that lead to documented performance gains
• Maintain clear, reliable client communication and reporting that builds trust and strengthens long-term relationships

What You Get

• Competitive compensation, higher for exceptional candidates
• Fully remote work with a UK-aligned schedule
• Exposure to multiple international e-commerce brands and campaigns
• Clear ownership, defined KPIs, and autonomy in how you deliver results
• Structured workflows, collaborative teammates, and regular feedback
• Opportunities to grow your expertise within a specialized email marketing environment