HR Operations & Investigations Manager

Jobgether • Latin America
Remote
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AI Summary

Jobgether is seeking an HR Operations & Investigations Manager to oversee internal HR workflows, manage investigations, and ensure compliance across multiple accounts. The successful candidate will have 6+ years of progressive HR experience and proficiency in HR compliance fundamentals. This is a remote work opportunity with a competitive benefits package.

Key Highlights
Oversee day-to-day HR execution across multiple client accounts
Manage investigations and ensure compliance with protocols
Serve as the first escalation point for HR Assistants on employee relations questions and documentation
Key Responsibilities
Oversee day-to-day HR execution across multiple client accounts
Review and approve HR work prepared by HR Assistants before it is client-facing
Serve as the first escalation point for HR Assistants on employee relations questions, documentation and compliance concerns, and investigation intake
Benefits & Perks
100% remote work environment
Monday-Friday schedule with some flexibility required
Healthcare stipend, dental and vision options
Simple IRA with match, paid holidays, and generous PTO

Job Description


This position is posted by Jobgether on behalf of a partner company. We are currently looking for a HR Operations & Investigations Manager - REMOTE. This role plays a vital part in ensuring the efficiency and effectiveness of human resources operations within the organization. You will be responsible for overseeing internal HR workflows and managing investigations, directly impacting the quality of support provided to clients. This position is crucial to reducing the burden on leadership and enabling a high-quality HR experience. As we continue to grow, the successful candidate will help maintain high standards and ensure compliance across multiple accounts.

Accountabilities

  • Oversee day-to-day HR execution across multiple client accounts
  • Review and approve HR work prepared by HR Assistants before it is client-facing
  • Serve as the first escalation point for HR Assistants on employee relations questions, documentation and compliance concerns, and investigation intake
  • Ensure timely, accurate, and professional HR responses
  • Take escalated client calls related to complaints and investigations
  • Coordinate and oversee investigations, ensuring compliance with protocols

Requirements

  • 6+ years of progressive HR experience in generalist, HR operations, or HR management roles
  • Demonstrated experience managing employee relations issues and investigations
  • Proficiency in HR compliance fundamentals, including federal and multi-state laws
  • Ability to manage multiple projects while maintaining accuracy under pressure
  • Strong judgment and communication skills, both written and verbal
  • Familiarity with workflow/project management tools and HRIS platforms

Benefits

  • 100% remote work environment
  • Monday-Friday schedule with some flexibility required
  • Healthcare stipend, dental and vision options
  • Simple IRA with match, paid holidays, and generous PTO

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


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