IT Operations Engineer

1. About Our Client:

The organization is a cybersecurity firm with approximately 100 employees distributed across more than 14 countries. Operating fully remotely since its founding in 2012, it focuses on security audits, developing research tools, and establishing industry standards. Its clients include major technology companies, financial institutions, and government agencies, highlighting its role in securing critical digital infrastructure on a broad scale.

2. About the Opportunity:

The IT Operations Engineer will own and enhance the internal IT infrastructure, security compliance, and employee technology experience for a highly technical, security-focused workforce. This role involves aligning internal IT systems with the rigorous standards set for external clients by building scalable automation and tooling. It requires assessing and strengthening existing systems, improving operational discipline, and enabling a seamless technology environment for a fully remote, globally distributed team. The position holds significant accountability for endpoint management, SaaS administration, security compliance, and cloud infrastructure. It is intended for a candidate who can work independently while collaborating closely with security experts.

3. Responsibilities:

• Test, deploy, and maintain MDM solutions and endpoint security tools

• Manage primarily macOS devices alongside Windows and Linux endpoints

• Ensure configuration repository and deployed systems remain in strict parity

• Oversee device lifecycle management and automated onboarding/offboarding

• Enforce macOS update policies and patch management

• Manage SaaS identity and access, including provisioning, suspension, and regular audits

• Integrate and maintain SSO across platforms

• Maintain credential management systems and conventions

• Maintain SOC 2 compliance and manage related automation tools

• Respond to client security questionnaires and provide compliance documentation

• Manage endpoint detection, network monitoring, email security, and mobile verification tools

• Conduct vulnerability scanning, configuration audits, and patch management

• Monitor and respond to supply chain and dependency security risks

• Write and maintain security policies, runbooks, and documentation

• Manage cloud infrastructure, inventory, cost control, and least-privilege access

• Develop reports on fleet health, compliance, and costs

• Automate repetitive tasks and build self-service internal tools

• Maintain workflow automation and internal tooling infrastructure

• Govern developer tooling access and security

• Evaluate and adopt new technologies with rigorous security vetting

4. Requirements:

• Experience managing macOS devices and MDM solutions (Jamf Pro preferred)

• Knowledge of endpoint security tools such as CrowdStrike Falcon and iVerify

• Multi-OS management experience (Windows, Linux) preferred

• Strong understanding of SaaS identity and access management, including SSO protocols

• Familiarity with SOC 2 compliance and associated tools (e.g., Vanta)

• Experience with cloud infrastructure management, preferably GCP

• Ability to write production-quality code and build scalable automation tools

• Strong problem-solving skills and ability to work autonomously

• Excellent documentation and process discipline

• Authorization to work in the United States, with preference for candidates based on the East Coast

5. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.